Privacy at Loom Loyalty.
Your customers trust your brand with their information, and you trust us with it. Here is how we handle personal data, on the platform and on this site.
Privacy and compliance
We help you meet your obligations under the GDPR and the CCPA. Every customer relationship includes a signed Data Processing Agreement. We rely on Standard Contractual Clauses for data that crosses borders. We publish the vendors we use to run the service so you always know who can touch your data.
This site
When you submit a demo request on this site, we collect your name, company, and email to follow up with you. We do not sell or share your information with third parties.
We use Amplitude, a privacy-friendly, first-party analytics service, to understand how visitors use this site. It sets a first-party cookie on loomloyalty.com to count visits and recognize a device between pages, and that cookie carries across our own subdomains, such as dashboard.loomloyalty.com, so your journey stays connected. We do not use third-party advertising cookies.
In the US, analytics are on by default, and we honor your browser's Global Privacy Control signal as an opt-out. In the EU, the EEA, the UK, and Switzerland, we ask first. You can change your choice at any time with "Privacy choices" at the bottom of any page.
Questions about your data or ours? Email privacy@loomloyalty.com.
Last updated October 2026